Administrative Assistant

The Administrative Assistant delivers excellent customer service to both Everidge employees and external customers with a strong sense of urgency and professionalism. This role requires a collaborative team player with a proactive, can-do attitude. Key responsibilities include managing a multi-line phone system, performing accurate data entry, and providing administrative support across multiple departments. As the first point of contact at the front desk, this position also serves as the corporate office coordinator, helping ensure a welcoming and well-organized office environment.

KEY RESPONSIBILITIES and TASKS:

• Professionally greets individuals on the telephone, provides general information, answers questions and directs individuals to appropriate department as necessary.
• Provides support to the Customer Service Team.
• Performs general office, administrative tasks.
• Provides answers to routine inquiries and other information as appropriate.
• Maintains appropriate confidentiality of information processed.
• Provides support to the Accounting Department, Human Resources, and Customer Service Team.
• Must work the hours and/or shift assigned, begin and end work on time. Must meet attendance requirements.
• Must maintain courteous, professional and effective working relationships with employees at all levels of the organization.
• Performs other duties as assigned by supervisor

EXPERIENCE:

• High School Graduate or GED
• 1-2 years general office experience including data entry and multi-line phones

 SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Competent in Microsoft Office including Word, Excel and Outlook
• Proven skills in time management
• Exposure to other management software helpful, but not required
• Excellent written and verbal communication skills
• Detail oriented with ability to be self-directed
• Ability to multitask and adapt to changing work environment and responsibilities