Back to jobsAct as the primary advisor for key customers, ensuring efficient, profitable, and reliable site operations.
Collaborate with customer’s and Wartsila’s operations teams to monitor and address site performance issues.
Conduct regular service reviews to discuss system performance and optimization opportunities.
Identify and secure upsell and cross-sell opportunities within long-term agreements.
Support negotiations for renewals and expansions, ensuring agreements meet customer needs.
Develop tailored service and performance packages to enhance customer operations.
Ensure successful commercial and overall performance of assigned agreements
Collaborate with technical and service teams to ensure optimal performance of EPP systems.
Manage risks and opportunities to improve site uptime and efficiency.
Develop a growth strategy that aligns customer needs with our advanced service offerings.
Work with sales and product teams to introduce new solutions.
