Departmental Systems Administrator
Job Description
Service Desk
Network
This examination will establish an Open Competitive Eligibility List to fill current vacancies in the Service Desk, Network Subarea, and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Employee Services.
Employee Services reserves the right to call only the most qualified applicants to the selection process.
Education and Experience:
Bachelor's Degree in Computer Science, Management Information Systems, or related field and four (4) years of full-time professional level experience in systems analysis and design and hardware and software acquisition in a departmental environment, including some lead or supervisory experience. Additional experience in systems analysis and/or programming may be substituted for the education on a year-for-year basis to a maximum of two (2) years. An advanced degree in appropriate field preferred.
All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.
License and Certifications: Specified positions may require possession of a valid Nevada Class C driver's license at time of hire.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment.
Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.
Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted and maintain a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc.
Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a ten year employment and five year residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal.
- Provides lead direction, training and work review to departmental staff assisting in the automation process; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work.
- Provides input into selection, evaluation, disciplinary and other personnel matters; may sign evaluation forms and counsel employees as required.
- Gathers and analyzes information regarding departmental systems and requirements and those of related departments and develops or modifies automated systems to fulfill these needs.
- Conducts feasibility studies and develops hardware and software specifications and cost requirements.
- Coordinates departmental activities with activities of the centralized information systems staff; serves as liaison between the department and information systems staff.
- Plans, organizes and installs departmental personal computer and network hardware and software.
- Develops program specifications, logic and processing steps; may code programs in a variety of languages using structural programming techniques or may modify personal computer ASSEMBLER language and related systems utilities.
- May install and configure personal computer and/or network systems.
- May install, design, maintain, and/or troubleshoot a complex computer inter-network, including physical cable and telecommunications within the department and with other County users.
- Plans and develops test data to validate new or modified applications; designs input and output forms and documents.
- Troubleshoots hardware and software problems, as needed, for departmental user staff.
- Writes program documentation, user procedures, documentation and instructions and instructs departmental staff in using hardware and software applications and automated systems; conducts training programs and provides one-on-one instruction as required.
- Maintains records and prepares periodic and special reports of work performed.
- Maintains current knowledge of hardware, software and network technology and recommends upgrades to departmental management.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle in the course of the work to visit various departmental work sites.