Employee Benefits Claims & Operations, Vice President

The Vice President, Claims & Operations is a senior executive responsible for the strategic leadership, operational performance, and financial outcomes of the organization’s Employee Benefits claims and service operations. This role has enterprise level accountability across Voluntary, Life, Waiver of Premium, Absence, and Disability claims, as well as broad operational ownership of Service Operations, Customer Experience Center (CEC), Onboarding, Billing, Contracts, and Enrollment.