Job Description
We are seeking a highly organized and personable On-Site Administrative Assistant to support the daily operations of a large cooperative residential building in Brooklyn. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with residents, and takes pride in keeping operations running smoothly.
Key Responsibilities:
Serve as the first point of contact for residents, board members, and visitors; provide professional and courteous assistance at all times
Support the Property Manager with day-to-day administrative operations of the building
Manage phone calls, emails, and written correspondence, ensuring timely responses and follow-up
Coordinate move-ins/move-outs, renovation requests, and required building documentation
Maintain organized records, files, and resident databases
Assist with accounts receivable tracking, invoice processing, and general financial administration
Schedule meetings, prepare board packages, and assist with minutes as needed
Liaise with building staff, vendors, and contractors to support ongoing projects and maintenance requests
Handle package notifications, amenity reservations, and other resident services as applicable
Ensure compliance with co-op policies and procedures
Qualifications:
2+ years of administrative experience, preferably in residential property management (co-op/condo experience a plus)
Strong communication and interpersonal skills
Highly organized with excellent attention to detail
Ability to multitask and prioritize in a busy, resident-facing environment
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus
Professional, proactive, and service-oriented mindset