Loan Support Officer
Job Description
Mountain Pacific Bank is looking for a full-time Loan Support Officer to join our team.
Recognized by the Independent Community Bankers Association (ICBA) as one of the Best Community Banks to Work For, Mountain Pacific Bank is committed to fostering a positive work environment, providing opportunities for professional development, and promoting a culture of inclusion, empowerment, and community engagement.
Started by 17 local business and outstanding community leaders, Mountain Pacific Bank is a Community Bank dedicated to serving Whatcom, Skagit, Snohomish, and King Counties. An equally important part of our plan is to reinvest in the community with resources, time and talents.
Your Role
This position assists in the day-to-day management of the loan portfolio by providing administrative internal and external support for the Lending team and works directly with customers and loan servicing to book new loans and renewals.
Essential Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Coordinates loan documentation and reviews and processes documents and files to ensure loan package completion to meet lending specifications.
- Provides information and assistance to loan originators, members, title companies, escrow firms or dealers during the set up/funding and/or loan processing and closing process.
- Reviews title insurance commitments and exceptions on commercial real estate loans, providing feedback on errors or omissions.
- Verifies entity information is in good standing with the state.
- Gathers information needed to order real estate appraisals.
- Orders environmental property searches.
- Follows up with business customers to obtain all necessary information and clarification on applicable documentation, materials, and resources.
- Corresponds directly with escrow to close real estate transactions.
- Reviews and monitors loan documents for accuracy, completeness and adherence to approval conditions; occasionally providing recommendations for language to include in the loan documents if appropriate.
- Coordinates loan signing dates with clients, any applicable third parties, and Loan Officers if needed, and may be required to handle loan signing with business loan clients on behalf of the Officer.
- Scans all necessary financial and loan documents in imaging.
- Manages and monitors daily/weekly/monthly loan tracking, ticklers, client overdrafts and other applicable reporting.
- Processes loan payments and advances, resolves customer problems, tracks insurance payments/taxes/uniform commercial codes, researches loan issues and completes necessary reporting.
- Ensures all work is completed accurately while delivering exceptional customer service.
- Performs other duties as assigned.
What You'll Bring
- Knowledge of loan documents (Promissory Note, Loan Agreement, Guaranty, etc.).
- Strong working knowledge of a variety of collateral security methods and documentation including knowledge of UCC’s, title, escrow, taxes, insurance, and real estate documentation relating to commercial real estate.
- Ability to work on assignments that are moderately complex in nature where judgment is required in resolving problems and making routine recommendations.
- Excellent organizational and time management skills with ability to work on multiple projects, prioritize assignments, and meet deadlines while maintaining high attention to detail.
- Ability to effectively collaborate in a team environment as well as work independently without considerable supervision.
- Ability to take initiative and adapt quickly to a change in priorities/tasks and a willingness to accept additional responsibilities as opportunities arise.
- Excellent interpersonal and written/verbal communication skills demonstrating the ability to communicate effectively and clearly in a variety of settings, formats, and audiences; with the ability to read, write, speak, and understand English well.
- Requires basic arithmetic skills, knowledge of operational procedures, practices, and policies.
- Thorough knowledge of state and federal policies, procedures, and laws regarding lending.
Required Education and Experience
- High school diploma or general education degree (GED)
- Four or more years’ experience in a financial institution processing business/commercial loans.
Physical Demands
While performing the duties of this job, the employee is constantly required to view computer screens, remain in a stationary position, and operate a computer and other office productivity machinery, such as a multi-line telephone, copy machine, scanner, fax, and computer printer. The employee needs to frequently communicate with internal and external contacts and move about inside the office to access file cabinets, office machinery, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
- Climate controlled business office environment.
- Ability to work in artificial light for extended periods of time.
- Noise level is usually moderate.
- Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent interruptions during the day.
- This is a full-time position: Monday through Friday; 40 hours per week.
- Work requires regular attendance, punctuality, and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule and/or extended hours, as needed.
Travel Required
- Minimal (5%-10%) local, non-overnight travel.
Other Duties
The above job description is not intended as an all-inclusive list of the essential functions which the individual will be required to perform. The individual may be required to perform other reasonable business-related duties and tasks, as assigned, at the discretion of management. Mountain Pacific Bank reserves the right to change or modify this job description, as needed, at any time, with or without notice. This job description does not constitute a written or implied contract of employment or otherwise modify the terminable at will employment relationship.
About Mountain Pacific Bank
It is Mountain Pacific Bank's goal to provide high-quality financial products and services at a fair price to businesses, professionals and individuals of Snohomish, Skagit and King Counties. And to distinguish itself by becoming "the local bank of choice for customers, employees and shareholders by exceeding their expectations," as stated in the mission.
Started by 17 local business and outstanding community leaders, Mountain Pacific Bank is a community bank dedicated to serving Snohomish, Skagit and King Counties. An equally important part of their plan is to reinvest in the community with resources, time and talents.
At Mountain Pacific Bank we also know every organization has unique financial needs; we'd like to show you how flexible and innovative our financials solutions can be. Being local gives us the flexibility to make decisions that the larger institutions can't.
Mountain Pacific Bank is committed to equal employment opportunity. We do not discriminate against employees or applicants for employment on any legally recognized basis ["protected class"], including, but not limited to: veteran status, uniform service member status, race, color, age, religion, sex, national origin, physical or mental disability or any other protected class under federal, state or local law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time in person
Pay Range: $30.00 - $38.55
Benefits:
- Bonus opportunity (based on company and individual performance)
- 401(k) with matching contribution (immediately vested)
- Comprehensive medical, dental, and vision insurance with 100% of employee base premiums covered
- Healthcare and Dependent Care Flexible Spending Account
- Minimum of 10 paid vacation days annually*
- 2 additional PTO days annually**
- 11 paid holidays
- 8 hours of paid sick time per month*
- Paid Life, AD&D, and Long-Term Disability insurance
- Employee assistance program
- Referral program
- Tuition reimbursement
- Mountain Pacific Bank account and loan perks
* pro-rated from start date and/or hours worked
**granted every January 1st