Service Operations Manager

Wagner is seeking an innovative and experienced Service Operations Manager to develop and implement consistent and effective service operating processes across the Wagner enterprise in a manner that reflects the company’s vision of working as “One Professional Team.” The Service Operations Manager oversees the operations of Equipment Management, Customer Value Agreements, Warranty, Technical Communications, and Service Operations. The position assures that revenue and expenses are managed to acceptable levels and that software investment is fully leveraged. The Service Operations Manager also develops and assists operating managers in achieving KPI objectives.