Overview:

This person will work directly with our Connecticut Regional Presidents to support the successful execution of M&T's key priorities within the region.

Facilitates community, internal events, and ticketing for internal/external customers to support the Regional President’s engagement activities across assigned Community Bank region(s). Serves as the primary liaison between internal/external customers and external vendors to deliver cost-effective, on-brand events and sponsorship activations. Provides onsite event coordinating logistics as required.

Primary Responsibilities:

• Partner across all lines of business to ensure engaging customer and employee experience for events sponsored by the Regional President in the respective Community Bank Region(s) (CBR).
• Conceptualize, develop, execute, and evaluate programs related to the CBR(s) in partnership with the Retail Sales Strategy & Activation Group.
• Participate in the working groups for internal communications platform(s) that are utilized to amplify events, volunteerism, and community impact.
• Utilize internal communications platform(s) to promote events, volunteerism, and community impact.
• Respond to requests for ticketing and/or event assistance for internal and external clients, including group accommodations; proactively address potential issues.
• Manage ticketing logistics and seating allocations, including non-charitable sponsorship events (e.g., assisting with filling tables).
• Review event contracts and obtain proper signatures as defined by the Bank.
• Track and reconcile ticketing process and event spend; process invoices for events and ticketing-related expenses; provide reporting as needed.
• Activation liaison for large sponsorship relationships to maximize asset utilization and brand impact (e.g., Universities, athletic teams, community events).
• Conduct site visits and inspections of venues to ensure suitability and compliance with internal requirements.
• Provide onsite event coordinating logistics as needed, including for external organizations utilizing Bank facilities.
• Plan and execute a mix of internal and external corporate events, including but not limited to Town Halls, employee engagement and appreciation events, client events and thought leadership seminars, large-scale volunteer events.
• Participate in industry related events as appropriate.
• Assist with maintaining a comprehensive internal CBR community calendar that captures internal/external events.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Escalate risk-related issues to management as needed.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points, along with addressing any issues raised by external regulators, as applicable.
• Complete other related duties as assigned.

Scope:

• Extensive contact with internal and external personnel across assigned Community Bank region(s).
• Primary work location: Bridgeport Center (supports regional activities and coordination throughout the state of Connecticut).
• May require flexibility to work evenings/weekends as event schedules dictate; regional travel may be required.

Education and Experience Required:

• Bachelor’s degree and a minimum of 1 year work experience, or in lieu of a degree, a combined minimum of 5 year higher education and/or work experience, including a minimum of 1 year work experience.
• Outstanding relationship management; ability to interact professionally with all levels of management.
• Strong project, inter-personal skills, and time management; ability to manage multiple tasks and priorities.
• Experience working independently and as an effective team player
• Flexibility to work evenings/weekends.
• Strong organizational skills; high attention to detail.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $31.72 - $52.86 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America