Senior Manager, Software Engineering – Enterprise Item and Sourcing

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

 

The Senior Manager, Software Engineering – Enterprise Item and Sourcing is a strategic and technical leadership role responsible for overseeing enterprise-wide product sourcing, vendor operations, and item data ecosystem at Crate and Barrel. The role includes end-to-end ownership of vendor-facing processes such as onboarding, purchase order (PO) services, invoicing, chargebacks, item classification, and vendor integration platforms(EDI, OpenText, GTNexus).

You will ensure the stability, reliability, and performance of legacy systems (AS400/RPG, .NET) while supporting the roadmap for future modernization and API-based integrations. You will also lead, mentor, and scale a high-performing team, driving operational excellence, collaboration, and continuous learning across engineering and operations. This role combines operational leadership, technical expertise, and people management to deliver consistent, high-quality solutions across the enterprise.

 

• This position is fully remote

• This role is an Individual Contributor/People leader position 

A Day in the Life as a Senior Manager, Software Engineering...

• Ensure ongoing stability and performance of legacy platforms (AS400/RPG, .NET), providing operational support across enterprise systems

• Define and drive the technical strategy and roadmap, aligning with business priorities while supporting modernization and ensuring business continuity through system upgrades, API integrations, and platform enhancements

• Oversee delivery of complex initiatives, ensuring high-quality outcomes in an agile environment

• Lead and mentor multiple engineering and operations teams, delivering reliable, high-quality solutions while maintaining business continuity

• Collaborate with cross-functional teams (architecture, engineering, business) to design and deliver integrated, scalable solutions

• Define and enforce architectural, operational, and integration standards for reliability and scalability

• Build and coach a high-performing, inclusive team, fostering collabration, accountability, and continuous learning

• Manage capacity planning, resource allocation, and hiring to balance operational and transformation priorities

• Drive technical decision-making and champion engineering best practices, continuous improvement, and innovation

• Communicate platform health, risks, and progress to leadership and stakeholders
   

What you’ll bring to the table...

• 10+ years of IT or software engineering experience, including 5+ years managing multiple teams

• Proven experience managing and maintaining legacy enterprise platforms (AS400/RPG, .NET) while supporting modernization initiatives

• Strong understanding of system architecture, API integrations, distributed systems, and enterprise operations

• Ability to operate across legacy and modern technology stacks, ensuring stability and reliability

• Strong leadership, stakeholder management, and cross-functional collaboration skills

• Ability to balance operational excellence with strategic execution.

• Experience with resource planning, hiring, and organizational scaling

• Strong technical acumen with the ability to guide architectural decisions

We’d love to hear from you if you have…

• Have experience managing enterprise systems (including AS400/RPG and .NET), ensuring operational stability and continuity

• Are comfortable supporting modernization programs, API integrations, and platform enhancements without compromising existing operations

• Have a background in retail, supply chain, or enterprise operations, or managing platforms that support similar business processes

• Are passionate about leading teams, improving processes, and delivering reliable solutions at scale

 

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.