Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.What you will have an opportunity to do:
Restaurant Manager
Dawn Manor | Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Restaurant Manager is responsible for overseeing the daily front-of-house operations at Dellshire Resort’s off-site restaurant Dawn Manor. This role ensures exceptional guest service, operational efficiency, and a positive team environment while maintaining the highest hospitality standards.
The Restaurant Manager leads service operations, manages staff performance, supports revenue goals, and ensures a memorable dining experience that reflects Dellshire Resort’s commitment to exceptional service, quality, and guest satisfaction.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Lead daily restaurant operations including service, staffing, and guest experience.
- Supervise front-of-house team members including servers, bartenders, hosts, and support staff.
- Create and manage team schedules based on business levels and operational needs.
- Ensure service standards, cleanliness, and hospitality expectations are consistently met.
- Respond promptly and professionally to guest concerns or feedback.
- Train, coach, and develop team members to support service excellence.
- Monitor labor costs and assist with managing departmental budgets.
- Work collaboratively with the culinary team to ensure smooth coordination between front and back of house.
- Maintain compliance with all company policies, alcohol service regulations, and health standards.
- Assist with inventory, ordering, and cost control initiatives.
- Support special events, promotions, and high-volume service periods.
- Assist with pre-opening preparation and operational readiness for the restaurant.
What are we looking for?
Who You Are
- 3–5 years of restaurant leadership experience in a hospitality or resort environment.
- Strong leadership, team development, and guest service skills.
- Experience managing high-volume dining environments.
- Knowledge of POS systems and restaurant operational reporting.
- Strong communication, problem-solving, and organizational abilities.
- Flexible availability including evenings, weekends, and holidays.
Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every reservation tells a story, and every story begins with you.
Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.