Medical Operations Coordinator

ESSENTIAL FUNCTIONS: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Perform general proofreading and prepare professional correspondence, including letters, attachments, and reports. 

• Monthly reporting to the Directors of Medical Operations, including but not limited to: 

• CQI 

• Orientation checklists 

• Nurse peer review 

• Accurately log and maintain required documentation and records including Excel, Word, and all other digital formats. 

• Quarterly reporting to the Medical Operations team. 

• Maintain accurate Regional Nurse Manager and Director of Medical Operations assignment changes on: 

• SharePoint Facility List 

• Maintain the Directors’ version of reports and records in XDrive/Excel, ensuring consistency and accuracy. 

• Update Master Call List and fax sheets to facilities (Regional Nurse Managers). 

• Track site visit due dates; format and update the SharePoint tracker weekly and distribute status updates to Regional Nurse Managers and Directors of Medical Operations. 

• Review site visit letters and documentation for accuracy and completeness; distribute finalized materials to facilities and the appropriate Director of Medical Operations. 

• Attend site visits as needed to support startups, quality site reviews, and accreditation reviews. 

• Track CQIs; format and maintain the CQI tracker; and distribute updates to Regional Nurse Managers, Directors of Medical Operations, and the Chairman of the Board. 

• Maintain Continuous Quality Improvement (CQI) minutes and data spreadsheets, ensuring accuracy and compliance with record retention policies. 

• Proofread all CQI correspondence, letters, and meeting minutes; distribute finalized materials to facilities as required. 

• Assist Regional Nurse Managers with completing CQIs as needed. 

• Transfer CQI statistics from the previous year to the new reporting year, as required. 

• Serve as the primary backup to the practitioner services team, including cross training responsibilities for updating practitioner call schedules in SharePoint and distributing schedules to facilities via fax. 

• Manage dashboards and help develop process improvement plans. 

• Perform all other duties as assigned.

BENEFITS: 

• Referral program 

• 401(k) w/employer match 

• Health insurance 

• Vision insurance 

• Dental insurance 

• Professional Development 

• Paid Time Off 

• Disability Insurance 

REQUIRED EDUCATION AND EXPERIENCE: 

• High school diploma or equivalent required. 

• Bachelor’s degree in a related field preferred.

• 2+ years of professional related experience required. 

• Strong Microsoft Office, Internet, and email skills are required. 

• Lean Six Sigma or equivalent certification preferred. 

• Must possess a valid driver’s license and be able to operate a motor vehicle.