
Enterprise Architect - Order-to-Cash (O2C)
Job Description
- Design Future State: Lead the definition and evolution of the future-state architecture for the Order-to-Cash domain, focusing on integration and optimization across CRM, CPQ, ERP, and eCommerce platforms.
- Domain Alignment: Collaborate with peer Enterprise Architects across Campaign-to-Order, Cash-to-Care, Data, and Integration domains to ensure end-to-end architectural cohesion.
- Cross-Functional Collaboration: Partner with Product Managers, Engineering teams, and business stakeholders to translate capabilities into scalable technical solutions and long-term roadmaps.
- Advisory Role: Act as a key advisor to technology leadership on strategic direction, investment prioritization, and platform evolution within the O2C and ERP domains.
- Functional & Technical Expertise: Serve as a techno-functional expert across core ERP modules including Financials, Procurement, Projects, HCM, and PPM, with deep expertise in Order-to-Cash processes.
- Upstream Alignment: Apply strong understanding of upstream CPQ and eCommerce processes—including pricing, product configuration, and packaging—to ensure accurate and consistent order creation and downstream financial processing.
- Solution Design: Design and guide integrations and data flows across CRM, CPQ, ERP, and eCommerce platforms, ensuring continuity from quote/cart through order fulfillment, billing, and revenue recognition.
- Governance & Optimization: Drive standardization and minimize customizations. Lead architecture governance processes and ensure system integrity. Provide mentorship and technical guidance to development and support teams.
- Feature Alignment: Validate placement of functionality for new feature requests and enhancements across the enterprise systems landscape.
- End-to-End Efficiency: Ensure scalability, performance, and data integrity across the full Order-to-Cash lifecycle.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
- 8–10+ years of experience with Oracle ERP applications, including Oracle Fusion Cloud and/or PeopleSoft.
- Strong knowledge of Oracle Fusion architecture, APIs, and integration technologies (PL/SQL, REST, SOAP, OIC, VBCS).
- Strong understanding of Order-to-Cash processes, including integration points between CPQ, eCommerce, order management, billing, and financials.
- Experience with Agile, DevOps, and ITIL frameworks.
- Excellent communication and stakeholder management skill.
- Oracle certifications (e.g., OCP, OCM) in relevant Fusion or PeopleSoft modules.
- Familiarity with CPQ platforms and how pricing, product configuration, and quoting processes translate into ERP transactions.
- Experience with eCommerce platforms and digital order capture patterns.
- Experience with cloud infrastructure, virtualization, and security.
- Familiarity with architecture frameworks like TOGAF.
- Exposure to enterprise capability modeling and domain-driven architecture approaches.
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