Job Description
The Patient Experience Coordinator is a key member of a care team that is responsible for the administrative tasks associated with delivering transformative kidney care. The Patient Experience Coordinator is responsible for reaching out to patients over the phone to conduct our member satisfaction survey. The Patient Experience Coordinator will also process all mailed surveys. The Patient Experience Coordinator will perform data entry and communications tasks, ensuring that data is entered accurately and that the correct communications and materials are sent to patients on time.
