
Transit Manager
Job Description
Transit Manager
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We have the unique opportunity to influence the impressions of every member of our university community and visitors. We are team-oriented professionals, dedicated to meeting the needs of our community and providing the highest possible customer service.
- Regularly evaluates existing campus transit services. Collects data on ridership, travel times, headways and service spans. Makes adjustments to the routes, stops and service to increase ridership within fiscal parameters. Serves as the primary point of contact for requests for additional transit services. Evaluates potential transit enhancements based on costs, ridership and staff/vehicle availability.
- Reviews monthly Transit Division financials including driver salaries, vehicle maintenance, fuel, and other operational costs. Handles the bus depreciation schedules including setting amortization lengths for newly acquired buses. Runs the vehicle replacement schedule based on transit vehicle lifecycle costs and available revenues.
- Manages communication and marketing of transit services. Works with the CU Boulder GIS team to update public-facing materials so that they are easy to understand and available in key locations. Manages the real-time information hardware and software systems to ensure that the public facing user app shows all Buff Buses in real time. Reports real-time service disruptions and temporary stop/route changes through various platforms.
- Leads communication and operational responses to customer service issues. Promptly sees opportunities to improve transit service delivery to CU students, faculty and staff.
- Develops and maintains Standard Operating Procedures for all aspects of CU transit operations. Ensures staff are familiar with SOPs and leads regular training sessions to improve compliance.
- Is responsible for the summer Buff Bus Charters including rates, reservations, staffing and vehicle availability.
- Develops relationships with other Colorado transit agencies and other university transit agencies to stay abreast of standard methodologies and emerging trends. Attends Transportation and driver-related seminars, conferences and competitions.
- Represents Parking and Transportation Services related to Transit services on various committees, special event meetings, and at RTD and Via Mobility meetings.
- Directly supervises the Transit Supervisors, Transit Coordinators, and Driver Trainer. Conducts weekly one-on-one meetings with direct reports. Conducts annual performance review & evaluation, recognizing employee strengths and guiding corrective actions on areas of weakness. Maintains positive relations with direct reports through coaching and helping each staff member reach their potential.
- Manages the organizational structure of the transit division and evaluates how the reporting structure could be improved. Recommends new positions or changes in job duties. Works with the human resources team for creating job descriptions and recruitment for all positions in the division.
- Develops 1, 3, and 5 year Strategic Priorities for Transit Operations. Participates in leadership meetings and planning sessions.
- Drives safety initiatives in a proactive manner and promotes a safe work environment in daily operations.
- Manages the Battery Electric Bus (BEB) charging infrastructure. Prepares for changes and future growth including infrastructure. Follows advancements in the industry including new procedures and products.
- Develops partnerships with BEB vendors and their products, understanding performance records and costs.
- Leads procurement of new BEBs including specs on batteries, charging ports, heating/cooling systems and Energy Storage Systems.
- Applies for and manages capital grant applications for new buses, including knowing funding schedules of the various state and federal grants and working with leadership to identify local match needs.
- Manages the ongoing reporting requirements for awarded grants.
At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
- Bachelor's Degree and 5 years of experience (including 2 years of supervisor experience) in the transportation industry. A combination of education and/or job-related experience as described below may be substituted for the degree on a year-for-year basis.
- Must have a valid driver’s license.
- Experience in bus dispatch, scheduling, and/or transit management.
- Working knowledge of Federal Motor Carrier Safety Regulations (FMCSR).
- Demonstrated history of collaborative, collegial, and cooperative working relationships with professional peers, community constituencies, and external agencies/entities.
- Effective interpersonal skills using clear and concise oral and written forms of communication.
- Proven decision making, reasoning and analytical skills.
- Experience working at a University or College.
- Clean driver’s record and CDL driver’s license.
- Two years of CDL driving experience.
- A current resume.
- A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
Please apply by May 26, 2026 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: [email protected]