Team Lead - Ottawa

Careers At Indigo Group

We�re looking for a confident and people-first Team Lead to guide our parking operations in Halifax. If you enjoy leading by example, solving problems on the spot, and engaging with the public in a fast-paced outdoor environment, this is your chance to step into a leadership role with Indigo Park Canada�the national leader shaping the future of parking and urban mobility.

Why Work at Indigo Park Canada?

• Benefit from career growth opportunities
• Be part of a nationally established organization known for operational excellence in parking and mobility
• Work in a collaborative and dynamic culture
• Join an environment with a people-first approach

Duties & Responsibilities:

• Supervising and supporting the staff members
• Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
• Logging all tickets in the log sheet
• Replenish ticket supply and manage ticket inventory
• Assist customers on how to use pay stations through intercom systems
• Ensure all signs are posted and in good condition
• Monitor lot and check for parking space availability
• Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)

Working Conditions:

• Must be able to stand and walk for long periods of time
• Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions

Required Qualifications:

• Excellent interpersonal and customer service skills
• Management experience
• Cash handling experience is an asset
• Punctual, mature, and reliable

#IPC2

Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services in the country, with over 1,000 locations nationwide. The company�s activities span the entire mobility and parking value chain, including on-street parking services, a comprehensive digital offering, parking enforcement and public space management, as well as soft mobility and last-mile logistics solutions that optimize the use of available urban space to better serve cities and their citizens.

Indigo�s workforce reflects a diverse range of ages, profiles, and roles. We promote inclusion through an equal opportunity policy and are committed to preventing all forms of discrimination in recruitment and workplace relationships. Applications from all qualified individuals are encouraged. In accordance with the Human Rights Code, accommodations are available upon request during the recruitment and selection process.