Technical Writer

POSITION SUMMARY

 

We are looking for an enthusiastic technical writer to help us document our expanding list of high-tech robotic products.

At ORT we have all the benefits of being backed by the global presence of the Omron Corporation, while maintaining the entrepreneurial spirit usually reserved for smaller companies. As a technical writer at ORT you’ll be involved in new product development from early conceptual stages through product release and beyond.

You’ll work with talented subject matter experts in the ORT engineering and software teams to produce complete and accurate documentation to suit our customers’ needs.

Your work will directly impact the success of our robotic products.

 

RESPONSIBILITIES:

· Create and maintain high-quality, succinct user-facing documentation to support industrial robots, collaborative robots, autonomous mobile robots, associated software, and their peripherals.

· Work with the Engineering, Marketing, and Compliance teams during New Product Introduction (NPI) phases to acquire a thorough understanding of the product’s form, function, and features.

· Author content for a global audience of system integrators, OEMs, support channels, and end-users.

· Deliver complete, reviewed, and approved content as required by varying project timelines.

· Capture, track, and resolve multiple documentation update requests.

· Follow established procedures for content approval, records, and document releasing.

· Interpret data from various sources to transform into clear and concise user-facing content.

 

 

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

 

Education: Bachelor’s degree required, Engineering preferred.

 

Experience: Experience with user documentation – 3+ years

 

 

KNOWLEDGE, SKILLS AND ABILITIES - The responsibilities listed below are representative, but not all inclusive of the knowledge, skill, and/or ability necessary to satisfactorily and successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

 

Technical Abilities:

· Demonstrate an aptitude for understanding and applying complex technologies within a robotics environment, with the ability to analyze intricate systems and translate technical concepts into easily understood content.

· Differentiate between internal, under-the-hood detail from important user-facing information.

· Author in a consistent manner within a document while conforming with the style and tone of our existing manual library.

· Create high quality line drawings and illustrations to supplement text (Adobe Illustrator).

· Familiarity with DITA and XML authoring systems (Ixiasoft or similar).

· Translation / localization from English to Japanese.

· Strong typography skills to ensure clarity, readability, and professional presentation of complex information with effective use of fonts, spacing, and hierarchy to support consistent branding.

· Apply audience awareness to tailor documentation for sales, support, maintenance, system integrators, and other personnel that work with our products in factory automation environments.

· Excellent time management skills with the ability to recognize and communicate risks for deadlines or other time-sensitive dependencies.

 

Behavioral Profile:

· Manages multiple tasks while collaborating effectively across teams.

· Organizes work clearly and maintains well-structured processes.

· Actively listens, asks clarifying questions, and communicates clearly with others.

· Meets deadlines reliably, recognizing their critical impact on business outcomes.

· Reviews work carefully to ensure clarity, consistency, and completeness.

· Analyzes problems thoughtfully and evaluates options before deciding.

· Adapts quickly to shifting priorities and adjusts workflow as needed.

· Seeks opportunities to learn and apply new technologies.

· Documents safety and compliance details accurately and thoroughly.

· Consistently applies established documentation standards in all deliverables.

· Rapidly applies new information and skills to assigned tasks.

· Routinely verifies technical details with traceability.

· Creates calm, connection, and laughter even during high-stress periods.

 

 

QUALIFICATION REQUIREMENTS - The requirements listed below are representative of the physical and environmental factors the job holder will encounter. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

 

Physical Requirements: While performing the responsibilities of the job, the employee is often required to talk, hear at normal speaking levels, sit and use their hands and fingers to type, handle or feel, including repetitive motions with the wrists, hands and fingers. The employee is occasionally required to stand, walk, and reach with arms and hands, this is a sedentary position involving sitting most of the time. Vision abilities required by this job include close vision for extensive computer use, reading and visual inspections.

 

Environmental Factors: While performing the duties of this job, the employee is primarily in a general office environment. The noise level in the work environment is usually quiet to moderate. The position is not substantially exposed to adverse environmental conditions.

 

Travel Requirements: Roughly 2-6 times per year

 

Other Requirements: A deemed Export License may be required

 

Conclusion – This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

 

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Omron, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.