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Shift4

Order Fulfillment Specialist

Silver Spring, MDPosted 93 months ago
Full-timeonsiteentry

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work with Sales Order Entry team to ensure accuracy of required information prior to entering approved sales orders in NetSuite.

  • Creates customer profile in NetSuite ensuring that all required fields are entered. Identify parent company relationship as entered in the CRM

  • Track signed documents and related records for proper documentation

  • Review sales order fulfillments for correctness and completeness in preparation for billing

  • Collaborates with the hardware billing team. Investigates issues and offer recommendation for resolution

  • Review shipments made by the operations team,  and along with the shipping specialist assist with entering serial numbers and tracking numbers

  • Assist with shipping when necessary, peak times or act as a backup when required

  • Assist with periodic inventory counts and audits as needed

  • Assist with customer lab unit sales order creation and billing setup.

  • Work on special projects as required


MINIMUM QUALIFICATIONS
  • 2 year degree in Accounting or related discipline a plus but not required, or currently working towards an undergraduate or associate degree accepted

  • Experience with Microsoft Office ( Outlook, Excel) required

  • Experience with NetSuite financial application and Dynamics CRM a plus


PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS

 

This position requires working with the operations configuration team and the shipping team. May require lifting up to 15-20 pounds.

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Order Fulfillment Specialist at Shift4 | Renata