Intake Coordinator - Home Health
Job Description
Intake Coordinator - Home Health
Pay: $23.00 – $28.00 per hour
Job Type: Full Time
Seaport Scripps Home Health, a proud member of the Pennant Group network, delivers life-changing service to patients and families throughout San Diego. We combine the strength of a national healthcare organization with the flexibility and heart of a locally operated team.
We are guided by our Core Values:
Celebration
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Customer Second
Ownership
Job Summary
The Intake Coordinator manages the full patient intake and referral process for a busy home health and hospice agency. This role includes insurance verification, authorization, data entry, and coordination of care, while serving as a key point of contact for patients, families, and referral sources.
Key Responsibilities
Oversee daily intake and referral operations to ensure timely patient admissions
Verify insurance eligibility, authorizations, and reimbursement accuracy
Coordinate patient transitions to home health services
Provide direct oversight of patient education and preparation for home health, plan of care initiation, and coordination of care with multiple service providers.
Maintain strong relationships with referral sources, case managers, and healthcare partners
Track and report referral trends and intake metrics
Support pricing discussions and payer communication as needed
Qualifications
Healthcare experience required, preferably in home health or hospice intake/referrals
Strong knowledge of insurance verification, authorizations, and reimbursement processes
Excellent communication, customer service, and relationship-building skills
Ability to work independently with strong organization and multitasking skills
Nursing background preferred, but not required
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.