Job Description
Job Summary
The Facilities & Operations Assistant Manager supports the management of an industrial park currently operated by one Facilities Manager and a team of five Technicians. This role is responsible for improving visibility into day-to-day operations, digitizing the data management process, and supporting facility upgrades, tenant coordination, and external stakeholder engagement. The position will play a key role in transitioning operations from experience-based execution to structured, data-driven management. This is a hands-on position requiring the person to also perform manual labor to learn and lead the physical operation of the park
Key Responsibilities
Operations & Data Management
- Assess and document current workflows related to facility operations, internal train maintenance, and container movement
- Develop and implement digital systems to track maintenance activities, asset utilization, and operational performance
- Create reports and dashboards to provide management with clear insights into ongoing operations
- Standardize processes and improve data accuracy across the team
- Development/maintenance of a site safety program
Facilities & Maintenance Coordination
- Support scheduling and tracking of maintenance for infrastructure, including buildings and internal transport systems
- Coordinate with the Facilities Manager and Technicians to ensure efficient execution of daily tasks
- Monitor condition of facilities (roof, doors, walls, lighting, etc.) and support planning for repairs and upgrades
Projects & Renovations
- Assist in planning and coordinating renovation projects and new construction (factory and office spaces)
- Track project timelines, budgets, and contractor performance
- Maintain documentation related to projects and capital improvements
Tenant & Contract Support
- Support coordination of contract renewals and renegotiations with existing tenants
- Maintain organized records of tenant agreements and requirements
- Act as a point of contact for tenant-related operational coordination
External & Government Coordination
- Assist with communications and documentation required for interactions with local government authorities
- Support permitting, compliance, and regulatory processes as needed
Qualifications
- Bachelor’s degree in Operations Management, Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience)
- 2–5 years of experience in operations, facilities coordination, or project support
- Strong organizational and analytical skills, with attention to detail
- Experience with digital tools (e.g., Excel, CMMS, or other data/reporting systems)
- Ability to translate manual processes into structured, trackable workflows
- Strong communication skills for working with internal teams, tenants, and external stakeholders
Preferred Skills
- Experience in industrial park, logistics, or manufacturing environments
- Familiarity with maintenance tracking systems or asset management tools
- Basic understanding of construction or facility renovation processes