Back to jobs
Provide a high level of local customer service
Close Help Desk tickets in a timely fashion
Maintain sites asset inventory in Asset Inventory System
Maintain site standards and documentation in accordance with enterprise procedures
Provide support for projects by completing designated tasks
Provide level 2 and 3 technical support for clients at local office and remote locations
Support Windows laptops and desktops as well as IOS Desktops including End Of Life replacement, configuration and deployment
Troubleshoot all client issues, connectivity, package deployment and virus removal
Support Enterprise mobile devices including iPhone, iPad, cell, tablets and broadband devices
Maintain asset inventory of hardware within assigned territory
Work with outside contractors, project teams and internal staff to maintain and repair all IT assets
Work with the infrastructure team on network device maintenance, server patching and troubleshooting LAN/WAN/VPN connectivity issues
Support annual equipment refresh including switch and server replacement
Travel to local sites in a daily basis to approx.. 80% of the time
IT Site Support Specialist
Boca Raton, FLPosted 1 weeks ago
Full-timeonsitemid