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BLACKCLOAK

Client Success Manager - Private Client Services

United StatesPosted 1 weeks ago
Full Timeremotemid

Job Description

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. 

As a Client Success Manager, you’ll be responsible for communicating directly with clients, primarily through phone, video conference, and email. You will work closely with our internal Account, Value, Product and Cyber teams to ensure a flawless experience with BlackCloak from the beginning. You will help to ensure the successful adoption of the BlackCloak platform and participate in activities to drive on-going value for the client. You should be the type of person that exhibits passion for delivering outstanding and memorable experiences and delighting clients always. The ideal candidate will also have a strong interest in furthering their knowledge in cybersecurity and privacy.

As a Client Success Manager, you’ll be responsible for communicating directly with clients, primarily through phone, video conference, and email. You will work closely with our internal Account, Value, Product and Cyber teams to ensure a flawless experience with BlackCloak from the beginning. You will help to ensure the successful adoption of the BlackCloak platform and participate in activities to drive on-going value for the client. You should be the type of person that exhibits passion for delivering outstanding and memorable experiences and delighting clients always. The ideal candidate will also have a strong interest in furthering their knowledge in cybersecurity and privacy.

BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. 
About BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries. 

BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak’s generous benefits package for full-time employees includes:

- 100% Remote Company, within the USA
- Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents. 
- Health Savings Account with company contribution for eligible medical plans.
- Flexible Vacation Plan 
- 10 Paid Company Holidays 
- 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance
- 401k with Traditional and Roth options, including employer match.
- Company Equity 
- Paid Parental and Pregnancy Recovery Leave
- Company and team off-sites and virtual events throughout the year 
- Home office stipend 

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Learn More about Us
LinkedIn: /blackcloak
Twitter: @BlackCloakCyber

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51-200 employees
Orlando, Florida, US
Website
Client Success Manager - Private Client Services at BLACKCLOAK | Renata