Job Description
You Are
A Salesforce Agentforce Consultant with a keen eye for problem solving and experience supporting the Financial Services industry/clients. You work with project teams to identify and analyze clients’ requirements and craft the right solution. On top of this, you’ve got the interpersonal skills to build the right rapport clients to get the project off the ground. Organization is your forte. You prioritize multiple projects at once with aplomb and always deliver quality work on time.
The Work
Meet with clients to analyze their work practices and understand the nature of their businesses to accurately define needs and customize Agentforce solutions using the Force.com platform.
Own the development of a strategic vision for project (product development, improvements, etc) and embrace the criticality of gaining its adoption.
Make recommendations based on this analysis – estimate work effort, lead project scoping (as the sole or primary Accenture Technology – Salesforce team representative), determine required resources, set a realistic schedule, and build accurate communication and governance plans (Project Management 101, if you will).
Maintain effective client relations and rapport - delivering timely and relevant information with the utmost concern for stakeholder and project impact.
Document Agentforce data modeling and architecture including data extension modeling and cross-product data architecture & mapping
Travel may be required for this role. The amount of travel
Here’s What You Need
Experience supporting Agentforce clients or working within the Financial Services Industry
A minimum of 2 years of functional experience on the Salesforce.com platforms.
Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)
Bonus Points If
Experienced with Customer Data Platforms (CDP) and/or Interaction Studio
Demonstrate superb communication and presentation skills.
Possess a combination of business analysis and technology implementation experience.
Adaptable to a multifaceted work environment and be creative within a team.
Experienced in working with SQL, JavaScript, and HTML
Understand the basics of integrations, single sign, security, etc. (MuleSoft, Informatica, other ETL tools a huge plus) is also preferred.
Demonstrable experience in technology implementation full lifecycle/enterprise software projects.
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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