Back to jobsGreets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
Prepares all drink orders to Starbucks and HMSHost standards
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
Cleans and stocks customer area
Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team