Queen Annes Aquatic Director

POSITION SUMMARY: 

Under the direct supervision of the Executive Director the Aquatics and Safety Director is responsible for the cultivation of relationships between YMCA members and the team at our facility and in our pools. Member engagement and staff development are key focus areas for these positions with an emphasis on pool and aquatic facility management. Effective candidates will have backgrounds in building relationships, successful staff supervision, problem solving skills, program management and the ability to work with diverse populations.

ESSENTIAL FUNCTIONS: 

STAFF DEVELOPMENT

1. Recruit, hire, train, develop, schedule and manage a high performing staff focused on providing exceptional service and work well as a team. 
2. Develop strategies to provide support and motivation to staff for the achievement of goals and retention. 
3. Review and evaluate staff performance. 
4. Develop strategies to motivate staff and achieve goals. 
5. Maintain staff retention through positive reinforcement and support. 
6. Ensure adequate lifeguard coverage of all pools during operating hours. 
7. Conduct lifeguard, swim lesson instructor and safety certification training. 
8. Responsible for safety drills/audits, monthly documented staff meetings/development and training. 
9. Ensures staff certification records are current and fulfill all in-service standards.

PROGRAM OPERATIONS

1.  Effectively communicate the mission, vision and values of the YMCA. 
2. Ensure all programs comply with YMCA standards and methods of operation. 
3. Integrate member-service and engagement strategies into all programs to ensure positive member recruitment and retention. 
4. Build and expand the program enrollment and participation. 
5. Coordinate the Water Safety and/or Learn to Swim programming in conjunction with other YMCA of the Chesapeake locations. 
6. Keep accurate records of attendance, retention, member and non-member participation. 
7. Ensure progress reports are distributed consistently to program participants. 
8. Monitor and evaluate delivery and effectiveness of programs and staff for the highest possible level of quality. 
9. Be visible to staff and members. 
10. Respond to all member and community inquiries and concerns within 24 hours. 
11. Communicate program information, changes and needs in a timely manner to supervisor and branch staff. 
12. Manager on Duty as scheduled.

QUALIFICATIONS
1. College or technical degree is preferred. Competitive swimming experience is a
plus.
2. Proven previous experience in supervisory position, Must work both
independently and as part of a cohesive team.
3. Certification as lifeguard, CPR and first aid required, Must have completed prior
to hire.
4. Instructional certification to teach lifeguarding and CPR/First aid within 6 months
of hire.
5. YMCA swim instructor training will also be required.
6. CPO certification is a plus, Must have completed prior to hire.
7. Must be able to relate well to children and adults, and must have the ability to
multi-task.
8. Must have a high level of communication skills including excellent verbal and
written communication and active listening skills.
9. Experience creating and managing a fiscal budget is preferred.
10. Ability to work a flexible schedule to include evenings and weekends.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions. While performing the duties of this job, the
employee is regularly required to speak and hear. Sitting, 40%, walking and/or
standing 60%. Lifting and/or moving occasionally up to 100 pounds. The work
environment characteristics described are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.