Business Support Analyst 2 - #00191777

The Georgia Department of Community Health (DCH) is one of Georgia's four health agencies serving the state's growing population of over 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP) and Healthcare Facility Regulation, impacting one in four Georgians.

 

Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state's most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s three program divisions. DCH employees are based in Atlanta, Cordele and across the state. 

 

DCH is committed to providing superior Customer Service and Communication, embracing Teamwork and fostering Accountability to ensure that our internal and external customers and stakeholders feel included, respected, engaged and secure.  

The Department of Community Health is seeking qualified applicants Business Support Analyst for the Office of General Counsel.  This is a hybrid position that requires in-office and remote work with the approval of the supervisor.  The days and frequency in the office can change at any time during employment based on the business needs of the organization.
 Under general supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of junior team members.Associate degree in communication, English, or public relations from an accredited college or university and two (2) years of experience related to area of assignment; or one (1) year of experience required at the lower level Business Support Analyst 1 (GSP130).

Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Other duties include, but are not limited to: 
• Receive, review, and route requested contract actions; logging requests into appropriate electronic databases. 
• Route contract documents for review/approval in accordance with established policies and procedures. 
• Accurately maintain unit data, logs, reports, and other unit documentation, including monitoring certain ongoing components of contract compliance, when applicable. 
• Create spreadsheets and reports upon request. 
• Review and analyze unit data and related logs/systems/etc. and recommend changes to existing methods of maintaining and cataloguing data to streamline or otherwise improve the unit’s data management. 
• Maintain physical and electronic contract files pursuant to storage policies and procedures. 
• Draft correspondence to internal and external customers.  
• Assist with audits and drafting responses to inquiries from internal and external auditors. 
• Assist with open records requests and other document production requests pertaining to contractual documents. 
• Assist with and lead training of unit and other department staff responsible for monitoring contracts. 
• Performs other duties as assigned by supervisor.  

PREFERRED COMPETENCIES AND QUALIFICATIONS:
Preference will be given to candidates who, in addition to meeting the qualifications listed above, demonstrate some or all of the following skills/experience: 
• Previous business analysis, business process modeling/gathering, and/or reviewing experience. 
• Previous contracts management/administration experience. 
• Previous data management and analytics experience. 
• Medicaid or other government experience a plus.

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Department of Community Health offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.

 

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. 

 

THIS POSITION IS SUBJECT TO CLOSE AT ANY TIME ONCE A SATISFACTORY APPLICANT POOL HAS BEEN IDENTIFIED. APPLICATIONS WITHOUT WORK EXPERIENCE LISTED WILL NOT BE CONSIDERED. CURRENT GEORGIA STATE GOVERNMENT EMPLOYEES WILL BE SUBJECT TO STATE PERSONNEL BOARD (SPB) RULE PROVISIONS. THE POSITION MAY BE FILLED AT A LOWER OR HIGHER POSITION LEVEL.

 

This position is unclassified and employment is at-will. Candidates for this position are subject to a background history, reference check, and credit check. For more information about this job contact: : http://dch.ga.gov