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Lot Attendant/Assistant Service Manager- Cazenovia
Cazenovia, NYPosted 6 days ago
Full Timeonsiteentry
Job Description
- Assist with the day-to-day operations of the service department
- Loading and unloading equipment (Driven and using a forklift)
- Create work orders and communicate with sales dept on new sales setups and delivery dates using Workflow system
- Stage new setups for easy access for Service technicians
- Create work orders for new equipment as they arrive to start the PDI process
- Stage equipment for delivery drivers.
- Help maintain a professional appearance of the grounds including equipment, parking lot, and buildings.
- Ability to learn Service System (JDSO) and help department keep compliant on WIP and Sales
- Demonstrate a constant commitment to customer service
- Maintain a positive and professional working relationship with peers and management
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Maintains current knowledge of John Deere and competitive products and wiliness to learn new systems and processes.
- This position is 70% Lot Attendant and 30% Assistant Service Manager
- Ability to work in a fast-paced environment: Efficiently managing multiple customers and tasks
- Work independently with little or no supervision, self-motivated
- Excellent customer service skills and attention to detail
- Experience operating vehicles, tools, and equipment preferred.
- Experience with basic computer functions such as email, word and excel.
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- High School Diploma, GED, or equivalent experience required; Associates degree preferred
- Valid drivers license required