Job Description

Domino's Pizza in Troy, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 427 Edwardsvillle Rd location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs

Qualifications

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Physical ability to stand for extended periods and lift up to 25 lbs
• Team player mentality with a positive attitude and easy smile
• Ability to thrive in a fast-paced environment and multitask effectively
• Strong attention to detail to ensure order accuracy
• Customer-focused mindset with a commitment to providing excellent service
• Willingness to learn and adapt to new processes and technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.