Back to jobsRespond to customer inquiries through designated channels in a timely, professional, and courteous manner
Handle moderately complex customer inquiries and resolve escalated issues promptly, ensuring a positive experience.
Support Account Managers by participating in select customer meetings and providing insights that align with long-term strategies.
Gather and share customer feedback to improve inventory management and enhance satisfaction within assigned programs.
Identify and resolve order or shipping exceptions, performing root cause analysis to prevent recurrence.
