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Job Description
• Supervise a team of warehouse staff • Ensure the Program meets expectation, including delivery timeline, inventory integrity, records and documentation retention • Operate the program in a cost-effective manner whilst meeting all requirements • Control and manage material usage, purchases, headcount and overtime • Customer complaint management • Uphold inventory integrity • Obtain feedback from program staff and customers for process evaluation and continuous improvement • Documentation of work instructions • Conduct On-Job-Training (OJT) • Ensure staff compliance to all established processes and accuracy in data processing • Timely delivery of accurate reports and information to the Program Manager