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DSV

Operation Manager

Singapore, CentralPosted 3 weeks ago
Full-timeonsitesenior

Job Description

  • Provide strategic leadership and directions to manage various warehouse operations in free trade zone.
  • Managing site operations, strengthen customer relationships and drive account performance
  • Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
  • Accountable for the P&L performance for the responsible programs in scope.
  • Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
  • Continuously engage customers on commercial, operational scope of work and contract renewals.
  • Enforce security and work safety measures and controls in the warehouse.
  • Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
  • Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.
  • Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions.
  • Plan and provide on-the-job training to individual staff to improve work performance and productivity.
  • Ensure stock inventory accuracy and records are kept up to date.
  • Ensure storage and office areas are well maintained.
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