Store Operations Manager

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work assigned schedules based on business needs. 
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 
• Provide customer service as dictated by business needs (GURA):
  • Greet the Customer
  • Uncover the Customers’ needs
  • Recommend products
  • Ask for the Sale
• Oversees the Receiver role which includes responsibility for assisting the Store Manager in hiring, training, development, coaching as well as implement and follow up to ensure receiving standards are being met.
• Proficient in all Receiver functions including but not limited to oversight of vendor Pos, Backroom standards, outside standards, and inventory control
• Lead and execute all operations process and SOPs including but not limited to Stocking, Truck unloading, Store Recovery, Feed Management, merchandise activities,
• Responsible for managing stores perpetual accuracy, including but not limited to correcting/adjusting inventory discrepancies, oversight of inventory adjustments, and timely processing of POs
• This position is required to perform all or a combination of the following duties:
  • Support Store Manager with overall store operations including driving sales and profit, planning, prioritization, and delegating of daily tasks.
  • Lead by example and maintain a productive work environment.
  • Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
  • Train Operations Team Members on the appropriate application of policies and procedures.
  • Adhere to loss prevention standards and respond to any alarm calls as needed. 
  • Adhere to inside and outside security standards and manage shrink
  • Responsible for operating to company polices and participating in store audits
  • Supervise cash handling procedures
  • Transport and make deposits to the bank
  • Operate Forklift and Baler
  • Operate cash register/computer
  • Assist customers with loading purchases.
  • Complete all documentation associated with any of the above job duties.
  • Obtain license or certifications as needed by the business.
• May be required to perform other duties as assigned.