Supply Technician (PRN/As Needed | Shifts Vary & May Include Weekends)

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year Related and progressive experience in Supply Chain distribution in health care environment. (Required)

Required Skills/Knowledge
Ability to meet the physical demand requirements associated with supply replenishment and equipment deployment in accordance with Supply Chain standard operating procedures.
Ability to perform basic functions on a hand-held device, with appropriate training.
Demonstrates teamwork/cooperation in providing services to direct/indirect customers.
Ability to maintain clear communication with departmental management, clinical staff and end users.

Functional Accountabilities
Supply Replenishment

• Complete and follow Supply Chain standard operating procedures for supply replenishment across all supply nodes within the organization. Regularly checks, pulls, cleans, fills and receives supply bins for full replenishment.

• Ensures adequate and accurate supply levels at all times to meet the anticipated demand of clinical staff and end users. Respond to changes in supply demand patterns.

• Demonstrates understanding and performs bin staging activities in accordance with Supply Chain standard operating procedures. Keeps staging area clean and organized.

• Deliver STAT items or special requests to end users as required, and assist end users with over-the counter issues.

• Utilize supply management technology in accordance with Supply Chain standard operating procedures. Maintain accuracy when working with technology and enterprise resource system (ERP).

• As required, physically count the quantity of on-hand supply in Supply Chain supply areas to maintain accurate inventory levels.

• Maintain optimum inventory levels of any STAT or mission critical items within Supply Chain staging area.

• Manage and communicate stock outs and substitute items with clinical end users and Supply Chain Distribution team.

Clean & Organize

• Ensures all Supply Chain distribution areas and supply nodes are organized and clean in accordance with Supply Chain and Infection Control policies and procedures.

• Maintain a safe working environment in all Supply Chain distribution areas and supply nodes. Must comply with all PPE standards required for invasive areas.

• Identify to Departmental management when maintenance of a supply node is required. Perform regular maintenance on supply node when needed, including but not limited to bin replacement, bin labeling, bin reorganization, etc.

• Ensure quality assurance standards are met by checking and removing outdated and expired supply.

Equipment

• Store, clean and deploy a variety of medical equipment maintained by Supply Chain to clinical end users across the organization.

• Maintain equipment inventory in order to track equipment, identify soiled equipment requiring cleaning and deliver equipment to appropriate clinical end users.

• Log and communicate equipment requiring repair or maintenance.

• Maintain and deliver medical Code Carts in accordance with Supply Chain and organizational policies and procedures. Respond to Code Cart calls in expedited and timely manner.

Communication & Customer Service

• Upon a visit to a clinical supply storage location, scan for misplaced items, trash on the floor, product wrappers and other items, in an effort to present and keep a clean supply work environment.

• Maintain a safe working environment in the aisles and shelves of CSS Store Room.

• Identify to Departmental management when a specific shelf label in CSS or clinical supply storage location contain inaccurate information and is in need of updating or replacement.

• Ensure quality assurance standards are met by rotating supplies in clinical supply storage locations regularly.

Equipment

• Maintain clear communication between clinical end users and Supply Chain Distribution team.

• Assist with answering phone calls and responding to organization’s “I Need It” application.

• Communicate all supply interruptions including stock outs and backorders to clinical end users and departmental management as soon as information becomes available.

• Meets productivity work standards while demonstrating competency in job skills and knowledge by completing scheduled work in allotted timeframe.

• Performs other responsibilities as requested by Supervisor, Coordinator, Team Lead or Department Head

Organizational Accountabilities
Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities (Staff)
Organizational Commitment/Identification

Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety