Lottery Video Technical Support Specialist 1

**** This job opportunity will not be in the classified service and will not be covered under the Administrative Rule of the WV Division of Personnel. *** Located at Lottery Headquarters, this position will be day, evening, and/or midnight shift. Under general supervision, this position will provide technical support over the telephone with end users such as racetrack personnel, limited video lottery retailers, limited video lottery operators, video lottery audit staff, and video lottery security staff on video lottery machine hardware and software problems that occur in the field. Performs the first level of problem determination with the objective of resolving as many problems as soon as...