Job Description
The Compliance Investigator will report to the Fraud Investigations Manager in the Compliance and Risk Management Department. This role is responsible for performing a variety of duties to assist Inspira Financial Trust in investigating, resolving, and preventing fraudulent activity. Specifically, the Compliance Investigator will investigate reports of potential fraudulent transactions and other suspicious activity, update and maintain investigation logs, prepare and report incident summaries to applicable stakeholders, and respond to various incident-related questions. The Compliance Investigator will also act as a strategic partner to various departments across the business and provide guidance regarding product design, gaps that may represent potential fraud risk, and recommendations for anti-fraud security tools and process workflows.
- Assist in the intake, triage, assignment, and tracking of potential incidents and suspicious activity reported to the Fraud Management Team.
- Perform a complete and accurate investigation of reported incidents including account history and transaction review, initiating mitigation and containment actions, providing reports to stakeholders, and offering recommendations for remediation.
- Collaborate with the Fraud Investigations Manager to conduct fraud risk analysis on a periodic basis.
- Identify gaps/areas that could be targeted by threat actors and assist the Fraud Investigations Manager in recommending actionable changes to implement industry best practices, fraud prevention tools, and secure process design.
- Document all investigative activities and prepare written reports of findings and recommendations.
- Maintains records, databases, logs, and other needed documentation related to fraudulent activity.
- Promote a culture of fraud awareness, prevention-first mentality, and personal accountability across all levels of the enterprise.
- Other duties as assigned.
Typical schedule is 8 a.m. CT to 5 p.m. CT / 9 a.m. ET to 6 p.m. ET.