Job Description
Competencies
- Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.
- Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services.
- Updating Marketing team with the competitive new offers.
- Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.
