Back to jobsOversee the daily operations of the Cruise team, including assigning work, monitoring performance, and ensuring compliance with all regulations and company policies
Provide guidance and support to team members, serving as a mentor and coach to help develop their skills and knowledge
Manage customer relationships, including handling inquiries, resolving issues, and ensuring customer satisfaction
Coordinate with other departments and teams, including export teams, customs brokers, and transportation providers, to ensure seamless operations
Develop and maintain strong relationships with carriers, vendors, and other partners to ensure high-quality service and competitive pricing
Ensure timely and accurate documentation, including bills of lading, customs forms, and other required documentation
Monitor industry trends and developments, and make recommendations for process improvements and cost savings
Communicate with management and other stakeholders on a regular basis to provide updates on team performance, customer issues, and other relevant information
