Case Manager for Student Assistance

Student Assistance Services at New Mexico State University is seeking a Case Manager to support students navigating complex challenges that may impact their ability to succeed. This role provides direct, individualized support to students experiencing concerns related to mental health, basic needs (food, housing, financial hardship), and other life disruptions. The Case Manager conducts assessments, develops support plans, and connects students to campus and community resources while coordinating care across university partners. The position also contributes to CARE Team and Behavioral Intervention Team efforts, helping assess risk and implement appropriate interventions.

This role requires strong judgment, collaboration, and the ability to manage complex and sometimes high-risk situations. Candidates should bring relevant experience working with individuals in crisis or high-need environments. The Case Manager plays a critical role in supporting student well-being and persistence by addressing barriers outside the classroom and ensuring students receive timely, coordinated support.