Job Description
At The Joseph in Nashville, we believe true luxury is both seen and unseen—defined as much by the precision behind the curtain as the experience in front of it.
We believer, hospitality begins the moment a guest walks through the door. As an AM Restaurant Host at Yolan, you will serve as the first and lasting impression of the restaurant experience, creating a warm, refined, and welcoming environment for every guest. This role is ideal for an individual who thrives in luxury hospitality, enjoys engaging with guests, and takes pride in delivering thoughtful and personalized service with professionalism and grace.
Requested Tasks
- Welcome guests with a warm, polished, and professional demeanor upon arrival
- Manage reservations, seating flow, and waitlists to ensure efficient and seamless service operations
- Escort guests to tables while providing a gracious and personalized arrival experience
- Maintain a strong understanding of restaurant operations, seating charts, and guest preferences
- Communicate effectively with servers, bartenders, culinary teams, and leadership to coordinate guest experiences
- Answer guest questions regarding menus, dining experiences, restaurant offerings, and hotel amenities
- Anticipate guest needs and proactively assist with special requests or accommodations
- Maintain cleanliness, organization, and presentation standards of the host stand and lobby areas
- Handle guest concerns with professionalism, urgency, and hospitality-focused solutions
- Assist with opening, closing, and administrative host stand responsibilities as assigned
- Uphold all service, safety, sanitation, and appearance standards
Requested Capabilities
- Previous host, restaurant, or hospitality experience preferred, particularly in an upscale or luxury environment
- Exceptional communication and interpersonal skills with an approachable and polished presence
- Strong organizational skills and attention to detail
- Ability to multitask and remain composed in a fast-paced dining environment
- Passion for creating memorable guest experiences through thoughtful hospitality
- Comfortable using reservation and point-of-sale systems
- Flexible schedule availability including mornings, weekends, and holidays
- Team-oriented mindset with a positive and professional attitude
- Ability to stand and walk for extended periods throughout the shift
- Ability to occasionally lift and carry items weighing up to 25 pounds
- Ability to bend, reach, and move throughout the restaurant as needed
As part of Makeready, we offer a benefits experience designed with intention—supporting the full life of our team, not just their time at work. Eligible team members have access to flexible PTO and PTO exchange, comprehensive medical, dental, and vision coverage, parental leave, pet insurance, company-matched dependent care and 401(k), student loan repayment support, and a thoughtful range of additional benefits.
We believe our best work happens when our people feel supported, seen, and set up to thrive—at work and beyond.
Our Guiding Principles are the foundation of how we show up for one another and for our guests. They’re not rules to follow—they’re second nature to us, shaping how we think, act, and build together every day.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.