Coordinator, People Business Partner
Job Description
Job Description:
WHO WE ARE:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.
Saks Global Properties & Investments includes Saks Fifth Avenue and Neiman Marcus flagship properties and represents nearly 13 million square feet of prime U.S. real estate holdings and investments in luxury markets.
YOU WILL BE:
As the People Business Partner, Coordinator for Bergdorf Goodman Stores, you will serve as the operational backbone of the store People team while also acting as a direct People partner to the Selling Assistant and Customer Experience Coordinator populations across the selling organization. You will work closely with the Senior Manager, PBP and the broader People team to ensure HR processes are executed with accuracy, consistency, and the level of care the Bergdorf Goodman brand demands.
This is a role with dual accountability, one foot in operations, one foot in partnership. You will manage the HR processes that keep the team running seamlessly, while simultaneously building direct, trusted relationships with Selling Assistants and Customer Experience Coordinators and serving as their first point of contact for people matters. Your ability to move fluidly between operational precision and human connection will define your impact in this role.
Within an organization where excellence is not aspirational, it is expected, the Coordinator role is not simply administrative. It is the foundation upon which the People team’s credibility and impact are built.
WHAT YOU WILL DO:
HR Operations & Administration
Serve as the central point of coordination for HR operational activity across the Bergdorf Goodman store People team, ensuring seamless execution across all people processes.
Manage end-to-end onboarding logistics for new hires across both store locations, ensuring a consistent, brand-appropriate welcome experience from offer acceptance through first day.
Process employee transactions accurately and in a timely manner, including new hires, terminations, transfers, job changes, and leave of absence initiations in the HRIS system.
Maintain organized and audit-ready employee records, ensuring compliance with company policy, legal requirements, and data privacy standards.
Support offboarding processes, including scheduling exit interviews, processing separation paperwork, and ensuring timely system updates.
Employee Support & Inquiries
Serve as a knowledgeable and approachable first point of contact for employee questions related to HR policies, benefits, payroll, and general people processes, triaging and routing inquiries to the appropriate team member or CoE as needed.
Handle all employee interactions with the discretion, warmth, and professionalism reflective of the Bergdorf Goodman standard.
Support the People team in communicating HR programs, policy updates, and people initiatives to associates and managers across both stores.
Assist in coordinating employee recognition programs and people events that contribute to a positive and engaged store culture.
Data Integrity & Reporting
Maintain accurate and up-to-date workforce data across HRIS systems, ensuring data integrity that supports reliable reporting and informed people decisions.
Prepare and distribute regular and ad hoc HR reports including headcount, turnover, and compliance tracking for the Senior Manager, PBP and broader People team.
Track and monitor key HR metrics and deadlines — including performance review completion, I-9 compliance, and open role status — proactively flagging gaps to the team.
Support audit preparation and compliance documentation, ensuring the team is consistently operating within legal and company requirements.
Talent Acquisition Support
Partner with Talent Acquisition to coordinate interviews, communicate with candidates, and support a hiring process that reflects the brand’s standards and moves with appropriate urgency.
Manage job posting logistics and applicant tracking system updates in coordination with the recruiting team.
Support new hire paperwork, background check coordination, and pre-employment processes, ensuring a smooth and timely transition from offer to start.
Selling Assistant & Customer Experience Coordinator PBP Partnership
Serve as the dedicated People partner for the Selling Assistant and Customer Experience Coordinator populations across both the Women’s and Men’s stores — building direct, trusted relationships with associates and their managers.
Act as the first point of contact for Selling Assistants and Customer Experience Coordinators navigating workplace questions, HR processes, or people concerns — providing guidance that is timely, consistent, and reflective of the brand’s standards.
Support managers of these populations in addressing day-to-day people matters, including onboarding, performance conversations, scheduling concerns, and associate engagement.
Partner with the Manager, PBP and Generalist to escalate and appropriately route more complex ER matters that arise within these populations.
Maintain a visible and approachable presence with Selling Assistants and Customer Experience Coordinators, serving as a reliable and trusted resource within the store environment.
Track people trends, concerns, and patterns within these populations and proactively share observations with the Senior Manager, PBP to inform broader team strategy.
Team & Project Support
Provide day-to-day administrative and logistical support to the Senior Manager, PBP, Manager, PBP, and Generalist, enabling the team to operate at full capacity.
Coordinate scheduling, meeting preparation, and follow-up for HR-related meetings, including talent reviews, ER check-ins, and team planning sessions.
Support the execution of People team projects and initiatives, managing timelines, tracking deliverables, and ensuring nothing falls through the cracks.
Maintain shared team resources, trackers, and documentation with accuracy and organization.
WHAT YOU WILL BRING:
Required:
1–3 years of experience in an HR, administrative, or operations support role.
Strong organizational skills with exceptional attention to detail and a proven ability to manage multiple priorities simultaneously.
High level of discretion and professionalism when handling confidential employee information and sensitive matters.
Clear and polished communication skills, both written and verbal, consistent with a luxury brand environment.
Comfort learning new systems and tools quickly.
A proactive, solutions-oriented approach — someone who anticipates needs, follows through without being asked twice, and takes ownership of their work.
Genuine interest in HR and people operations, with a desire to grow within the People function.
Preferred:
Prior experience in retail, luxury, hospitality, or a similarly fast-paced, client-facing environment.
Familiarity with HRIS platforms (e.g., Workday, SAP, or similar).
Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent work experience.
YOUR LIFE AND CAREER AT SAKS GLOBAL:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.