DTH Full-time Technician - Wauconda, IL

Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind. 

What you’ll do: 

• Earn piece rate pay and enjoy an unlimited commission plan. 

• Become an expert on smart home technology by training on industry-leading products. 

• Manage inventory and assets with a business owner mentality. 

• Install, service, and troubleshoot cutting-edge smart home technology in customer homes. 

• Create solutions to protect and simplify customers’ lives. 

• Conduct routine maintenance and inventory of company products and equipment. 

• Explain and provide detailed system capabilities and operational instructions to various customers. 

• Control your own income by providing opportunities for customers to purchase additional products and services. 

• Leverage service and installation appointments into leads and revenue. 

What we’re looking for: 

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: 

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. 

• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. 

• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.