Director of Residential Services - Assisted Living - RN or LPN Altenheim

 

Residential Services Director - Assisted Living RN or LPN  Wanted at CarDon - Why Choose CarDon?  
We're dedicated to supporting your goals--both personally and professionally. If you're looking to elevate your career, we provide real opportunities to step into leadership roles and make a meaningful impact. With over 20 locations across Indiana, CarDon is seeking a Residential Services Director who is passionate about providing exceptional care and eager to grow with us.  

Career Growth  
Your professional development is a priority at CarDon. We're committed to promoting from within and supporting your advancement every step of the way. With tuition assistance and access to CarDon University, you'll have hundreds of educational videos and opportunities to build new skills. Interested in leadership? Our Leadership Acceleration Path (LeAP) is designed for associates ready to invest in their development and take the next step in their careers.  

Great Pay & Benefits  
Enjoy weekly pay (or daily, if you prefer), paid time off, and a comprehensive benefits package--including pet insurance for your furry family members and much more.  

A Family-Oriented Team  
As a family-owned organization, we treat our team members like our own. From team celebrations to ongoing support, we're here to help you succeed.  

About the Role

The Residential Services Director is responsible for overseeing and enhancing the quality of residential care services provided to our community members. This leadership role ensures that all residential programs operate efficiently, comply with regulatory standards, and meet the evolving needs of residents. Crisis management is a critical component, requiring the ability to respond swiftly and effectively to emergencies while maintaining a safe and supportive environment. Ultimately, this position drives the strategic vision for residential services, fostering a culture of continuous improvement and compassionate care.

Job Responsibilities

• Manages the day-to-day operations of the Community. 
• Assures there is sufficient staff to provide appropriate residents care and services. 
• Makes rounds at beginning and end of shift to observe quality of care and evaluate resident responses. 
• Promotes census development in conjunction with the marketing plan and goals established. Oversee and support the sales process through receipt of deposit to move-in. 
• Collaborate with housekeeping and maintenance to ensure that the accommodation is ready for move-in to promote a smooth transition for the residents. 
• Supports the community in maintaining model apartments for touring purposes, pending availability and communicates closely and supports the assessment process for Assisted Living. 
• During inspection surveys, accompanies surveyors, provide documentation requested, and answers questions courteously and appropriately. 
• Keeps the Administrator and Director of Nursing informed of the status of residents, staffing, and other related matters through verbal communication, written reports, or department meetings. 
• Recruits, interviews, hires, trains, and evaluates department heads and help with new employee orientation regarding the inquiry/sales process and customer service. 
• Reviews Resident Council minutes and directs follow-up by department heads. 
• Attends Medicare meetings of local CarDon skilled communities for referrals to assisted living, independent living or garden homes. 
• Performs frequent inspection tours of the building to observe appearance, cleanliness, safety, staff performance, and staff interactions with residents. 
• Promotes compliance with accident prevention procedures, safety rules, and safe work practices to prevent employee injury and illness and control worker's compensation costs. 
• Monitors incidents and grievances daily to identify those defined reportable incidents by State rules and policy and federal requirements of participation, reports such occurrences to the Administrator, and notifies the appropriate authorities when required. 
• Serves as a member of the internal marketing team whose purpose is to enhance resident and community relations. 
• Monitors and stays within allotted operations budget. 
• Develops and implements special events and presentations targeted at community education, establishing and maintaining status for the community as the expert on senior housing in the community. 
• Other job duties as assigned. 

Minimum Qualifications

• Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the state of Indiana is required.
• Demonstrate a high degree of leadership, organizational ability, and communication skills.
• Knowledge of residential long-term management, policies, budgeting, personnel management, and census development is required.
• Associate degree or bachelor's degree in a health-care related field is preferred.
• Has knowledge of and special sensitivity to the needs of aging and supports an aging in place philosophy.
• Projects a confident, creditable professional image. 
• Communicates effectively, both orally and in writing, and has the ability to make presentations before small or large groups. 

Preferred Qualifications

• Experience working within a healthcare or senior living environment.