Sales Engineer (API & Developer Platform) - Filestack

About Filestack
Filestack provides a powerful content ingestion and file handling platform that enables developers and businesses to upload, transform, and deliver files at scale. We power mission-critical workflows across industries like edtech,
marketplaces, and enterprise SaaS.We’re at an inflection point, shifting from a self-serve, SMB-heavy motion to
a more focused, enterprise and mid-market go-to-market strategy. This role is critical in helping us win and expand higher-value customers.

The Role

You will be the technical backbone of the sales process, helping prospects understand how Filestack fits into complex architectures, accelerating time-to-first-value, and removing technical friction in deals. You’ll work directly with sales, product, and engineering to:

• Close new business
• Improve activation (first API call → production usage)
• Influence product direction based on real customer needs

What You’ll Do
1. Drive Technical Wins in Sales Cycles

• Partner with AEs on mid-market and enterprise deals
• Lead technical discovery (APIs, architecture, workflows)
• Run tailored demos based on customer use cases (not generic walk throughs)
• Own POCs and trials to ensure prospects reach “aha moment” quickly

2. Improve Activation & Time-to-Value

• Help new customers go from signup → first API call → production
• Identify friction in onboarding and provide feedback to product/engineering
• Create lightweight implementation guides and reference architectures

3. Own Proof of Concepts (POCs)

• Design and build working prototypes using Filestack APIs
• Validate performance, scalability, and integration requirements
• De-risk deals by proving real-world feasibility

4. Bridge Sales, Product, and Engineering

• Translate customer requirements into product insights
• Surface patterns (e.g., document workflows in edtech, media ingestion, etc.)
• Influence roadmap based on revenue-impacting gaps

5. Build Scalable Technical Assets

• Reusable demo environments
• Sample apps / code snippets
• Vertical-specific use case playbooks (e.g., edtech, marketplaces)

What We’re Looking For
Must-Have

• 3–7+ years as a Solutions Engineer, Sales Engineer, or Developer Advocate
• Strong experience with APIs, SDKs, and developer tools
• Ability to read/write code (JavaScript, Python, Go, React or similar)
• Experience working with: REST APIs, Frontend frameworks (React/Vue) and Cloud environments (AWS/GCP/Azure)
• Comfortable in technical conversations with engineers AND business stakeholders

Nice-to-Have

• Experience with: File uploads, media processing, or content pipelines; AND CDN, storage, or edge delivery concepts
• Background in developer-first companies (Twilio, Stripe, Cloudinary, etc.)
• Experience supporting enterprise sales cycles ($25K–$100K+ deals)

What Success Looks Like (First 90 Days)

• Independently run technical discovery and demos
• Help close 2–3 key deals by removing technical blockers
• Improve activation rate (signup → first API call)
• Deliver at least one reusable demo or POC template
• Identify top 3 friction points in onboarding/implementation

An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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