Job Description
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you:
You enjoy bringing structure to complex projects and helping customers get real value from their software. You’re comfortable owning delivery end to end, working with different teams, and keeping everyone aligned. You like building strong relationships, spotting risks early, and finding practical ways to keep projects on track. At Access, you’ll play a key role in helping our customers successfully implement our People software and feel confident every step of the way.
Day-to-day, you will:
- Own and manage a portfolio of customer projects, creating clear plans, tracking progress and spend, and making sure projects are delivered as agreed.
- Lead regular project meetings with customers, sharing updates on progress, finances, risks and next steps, and agreeing actions to keep things moving.
- Work closely with internal teams across Professional Services, Development, New Business and Account Management to make sure everyone is aligned and informed.
- Handle customer questions, concerns and changes calmly and professionally, documenting decisions and ensuring the right approvals are in place.
Your skills and experiences might also include:
- Experience delivering HR and payroll software projects or wider people system change programmes.
- Experience working for a software provider in a customer-facing delivery or consultancy role.
- An understanding of project management approaches, such as PRINCE2, and how to apply them in a practical way.
- The confidence to support pre-sales conversations and spot opportunities to extend or enhance solutions as projects progress.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.