Job Description
Job Description
Fragomen is seeking a Content Manager to join our dynamic Marketing & Business Development team. This role is based in Kuala Lumpur, Malaysia.
The team serves as a strategic business partner to the firm’s attorneys and immigration professionals, providing proactive guidance, creative solutions, and high-quality support across the global organization.
In this role, you will work closely with a collaborative and supportive team to drive proposals, pitches, and content marketing initiatives. You will play a key role in managing RFPs and proposals, developing compelling content, and supporting business development efforts in a fast-paced, client-focused environment.
As a Content Manager, you will…
- Drive the end-to-end management and preparation of high-quality, client-focused proposals, RFP responses, and pitch presentations tailored to each opportunity;
- Coordinate inputs from internal stakeholders to meet deadlines and key milestones;
- Manage multiple projects concurrently, ensuring timely and accurate delivery;
Analyze RFP requirements and lead team discussions to define strategy, themes, and deliverables; - Collaborate with pitch and design teams to develop customized presentation materials (e.g., PowerPoint, Ceros);
- Facilitate and coach practice sessions for client-facing presentations;
- Build a strong understanding of the firm, its clients, and key industry sectors;
- Maintain and update proposal and RFP content within internal systems and databases;
- Draft and edit marketing content in line with firm style and messaging guidelines;
- Synthesize and present information clearly using text, charts, and other formats;
- Communicate effectively across global teams and diverse stakeholders;
- Provide additional support to the wider Marketing & Business Development team as needed.
An ideal candidate should…
- Demonstrate strong project management and organizational skills;
Be highly detail-oriented with the ability to manage competing priorities and tight deadlines; - Communicate clearly and confidently with stakeholders at all levels, including senior leaders;
- Be proactive, resourceful, and solutions-oriented with a “make it happen” mindset;
- Demonstrate strong writing, editing, and proofreading capabilities;
- Be comfortable working in a fast-paced, high-performance environment;
- Collaborate effectively across teams and cultures.
Let’s talk if you have…
- A Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field;
- 5–8 years of relevant experience in marketing, business development, or communications, with a strong focus on proposals and pitches;
- Experience in legal or other professional services environments is highly preferred.
- Proven experience managing RFPs and developing client-facing proposals;
Experience working with senior stakeholders, including Partners and business leaders; - Strong proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with Ceros is a plus;
At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals across a collaborative global network.
Finding the right person is very important to us. We hope that finding the right place is important to you.
Interested? Apply now. Don’t forget to include your CV and cover letter.
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.