Fragrance Expert

Responsible for guiding customers through fragrance notes, concentration levels, layering techniques, and brand stories to help them find their perfect scent match. The role enhances store performance by providing exceptional service, strong category knowledge, and premium consultative selling across niche, designer, and artisanal fragrances. Through storytelling, sensory experience, and product expertise, the position plays a key role in driving fragrance category growth and building long-term customer loyalty.