Linen Services Technician

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.  

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care 

Mission Statement  

Restoring hope and freedom through rehabilitation. 

Employment Value Proposition  

At Mary Free Bed, we take pride in our values-based culture: 

• Focus on Patient Care.  A selfless drive to serve and heal connects all MFB employees. 

• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. 

• Family Culture.  We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. 

• Trust in Each Other.  Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. 

• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.  

Summary  

​​Insures that sufficient linen is available for patient use and that soiled linen is promptly sent out for cleaning, all in a cost effective manner and that proper record keeping, infection control, and communications procedures are followed.  ​ 

Essential Job Responsibilities  

• ​​Fills Linen Orders 

• ​Places linen orders 

• ​Receives clean linen from linen service 

• ​Places par level linen on exchange carts 

• ​Documents the distribution to provide sufficient, but not excessive linen to units 

• ​Checks linen stocks, calculates need/area, and delivers replacement linen via exchange carts by hand or by bin delivery in order to maintain sufficient but not excessive linen supplies 

• ​Monitors and transports soiled linen carts from patient floors and laundry chute to the soiled linen storage room. 

• ​Collects linen use data. 

• ​Monitors indicators such as billings, census, reports, supplies, etc.  

• ​Decides order amounts.  

• ​Notes excesses or abuse.  

• ​Budgets/plans.  

• ​Develops a historical file for cost accounting accountability. 

• ​Manages "specials system" (cycling of hospital-owned items with the WMSL system); labels new items, receives clean specials, weighs, records data, and distributes to user. Maintains quality control in order to respond to special patient linen needs (eg. patient clothing, restraints, binders, scoliosis pillows). 

• ​Cleans all linen carts and linen stock area to maintain proper infection control. Monitors and assures all linen on each stock area is covered.   

Customer Service Responsibilities  

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. 

Responsibilities in Quality Improvement  

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. 

Essential Job Qualifications  

• High School Diploma/Equivalent preferred but not a required as of 4/20/2021.  

• Physical Demands: Able to exert up to 50-70 pounds of force occasionally (up to 2/3 of the time); to lift, carry 25 pounds; to push, pull, up to 50-70 pounds occasionally; the ability to frequently stand, walk, bend, kneel, twist, grasp, reach, and occasionally climb; to hear, speak, write, and see (correctable vision).  

Preferred Job Qualifications  

• ​​Experience with sewing machine.​ 

Physical Requirements for Essential Job Qualification 

Levels: 

• None (No specific requirements) 

• Occasionally (Less than 1/3) 

• Frequently (1/3 to 2/3) 

• Majority (More than 2/3) 

Remain in a stationary position: None 

Traverse or move around work location: Frequently 

Use keyboard: None 

Operate or use department specific equipment: Occasionally 

Ascend/Descend equipment or ladder: Occasionally 

Position self to accomplish the Essential Functions of the role: None 

Receive and communicate information and ideas for understanding: Occasionally 

Transport, position, and/or exert force:  

Up to 10 pounds: Majority 

Up to 25 pounds: Majority 

Up to 50 pounds: Occasionally 

Up to 75 pounds: Occasionally  

More than 100 pounds: None