Job Description
Account Manager - Senior
We are seeking a dynamic and adaptable Senior Account Manager to join our Sales team. This role requires a detail-oriented professional who can manage complex customer requirements while supporting business growth. The successful candidate will play a key role in developing customer relationships, driving new business opportunities, and supporting technical and commercial aspects of the sales process.
Main Responsibilities:
- Review and evaluate customer quote requirements to ensure accuracy and completeness
- Engage directly with end-use customers to qualify and discuss new quote opportunities
- Collaborate with the NEF quoting and sourcing teams to support pricing and supply strategies
- Partner with Business Development Managers and Sales Managers to develop and execute sales strategies
- Lead customer discussions related to product design, applications, and new program opportunities
- Track new business awards from initial quotation through to production (SOP), including first builds
- Manage quote mark-ups and analyze sales forecasting data to support business decisions
- Review customer contracts and lead part kick-off activities through the APQP process
- Maintain strong customer relationships and act as a key point of contact for account-related matters
- Perform other related duties as required
Key Skills / Core Competencies
- Strong attention to detail and analytical mindset
- Proven problem-solving abilities with a proactive approach
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Mechanical aptitude with the ability to understand technical concepts
- Ability to troubleshoot and support technical design challenges
- Strong prioritization skills in a fast-paced environment
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to work both independently and collaboratively within a team
- Strong overall computer and systems skills
- Blueprint reading (considered an asset)
- Automotive fastener experience (considered an asset)
- Willingness and ability to travel internationally as required
Education / Experience:
- 3–5 years of experience in a sales or account management role
- Proven experience managing customer accounts and supporting territory growth
- Experience within the automotive industry preferred
- Post-secondary education in Business, Engineering, or a related field considered an asset
Additional Skills:
- Fluent in Spanish considered an asset
Company Overview:
National Engineered Fasteners Group (NEF) is a firm dedicated to providing innovative and cost-effective engineered fastening solutions to global manufacturers. Founded in 1996 by owners and staff with extensive fastener experience, NEF has established both exclusive and non-exclusive distribution relationships with many leading North American and European manufacturers. NEF offers over 50,000 different fasteners and fastener-related tools, including both standard and non-standard custom-manufactured engineered items, from office and warehouse facilities in Breslau.
Factory-trained staff with years of fastener experience provides customers with personal and professional service, supported with a national network of factory sales representatives.
The NEF Commitment:
NEF is committed to providing our customers with the proper fastening solutions. We will supply quality products at competitive prices, delivered on time, supported with a high level of customer service and handled by product-knowledgeable staff.
About Distribution Services Group:
Distribution Solutions Group (DSG) is a best-in-class specialty distribution company providing high touch, value-added distribution solutions to the maintenance, repair and operations (MRO), original equipment manufacturer (OEM) and the industrial technologies markets. DSG was formed through the strategic combination of Lawson Products, a leader in MRO distribution of c-parts, Gexpro Services, a leading global supply chain services provider to manufacturing customers, and TestEquity, a leader in electronic test and measurement solutions.
Through its collective businesses, DSG is dedicated to helping customers lower their total cost of operation by increasing productivity and efficiency with the right products, expert technical support and fast, reliable delivery to be a one-stop solution provider. DSP serves 120,000+ long-standing customers in several divers end markets supported by more than 3,000 dedicated employees and strong vendor partnerships. DSG ships from strategically located distribution and service centers to customers in North America, Europe, Asia, South America and the Middle East.
Monday to Friday, 8 am - 4:30 pm
40 hours per week