Job Description
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments? We are looking for a Client Relations Manager to join our ever evolving Client Relations Team on a 12 month fixed term basis and help us unleash the potential of every business.
What you'll own as the Client Relations Account Manager
As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery
- Ensure a positive and consistent relationship for one or more assigned clients
- Serve as primary point of contact to support problem resolution and ensure client retention
- Develop strong working relationships with assigned clients and Worldpay resources
- Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts
What you'll need
- The ability to establish and maintain effective working relationships, both internally as well as externally
- Organizational and time management skills
- Broad knowledge of Worldpay products and related services
- A strong aptitude to analyse and solve problems
- Prior banking or finance related experiences a plus
About the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex.
We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
#LICW