Job Description
Organization Overview
R1 RCM India is proud to be recognized among India’s Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. With offices across Delhi NCR, Hyderabad, Bangalore, and Chennai, R1 RCM is committed to making healthcare simpler through innovative Revenue Cycle Management solutions, supported by a people-first culture.
Role Purpose
Senior Associate – Administration & Facilities (Technical) is responsible for end-to-end administration, facilities, and technical operations for a standalone R1 site. This role integrates strong electrical engineering expertise with administrative leadership to ensure compliant, efficient, and cost-effective workplace operations in an IT/ITES environment.
Key Responsibilities
Facilities & Technical Engineering Operations
Oversee low-side and high-side equipment including HVAC, electrical panels (LT/HT), DG sets, UPS and fire systems
Ensure adherence to Planned Preventive Maintenance schedules
Troubleshoot breakdowns and conduct root cause analysis
Drive energy management and efficiency initiatives
Supervise repairs, refurbishments, and minor projects
Maintain technical documentation and logs
Administration & Workplace Operations
Manage housekeeping, cafeteria, security, front office, parking and visitor management
Supervise employee transport operations for 750+ staff
Address and resolve employee facility concerns
Coordinate fire drills, audits, and emergency preparedness
Support leadership visits, audits and client engagements
Vendor, AMC & Contract Management
Manage AMC/CAMC contracts and DLP tracking
Support vendor selection, negotiation and finalization
Assist Procurement with RFP/RFQ processes
Track SLAs and conduct vendor performance reviews
Asset, Compliance & SOP Management
Maintain asset registers and compliance documentation
Develop and implement SOPs for facilities and admin functions
Ensure audit readiness and statutory compliance
People Management & Reporting
Hire, train and manage supervisors, engineers and maintenance staff
Coordinate with IT, security and internal stakeholders
Prepare daily, weekly and monthly MIS reports
Support budget planning and cost control
Education & Experience
Bachelor’s Degree in Electrical Engineering (Mandatory)
6+ years of experience in Administration & Facilities within IT/ITES or large corporate environments
Key Skills & Personal Attributes
Strong technical expertise in electrical, HVAC and fire systems
Excellent vendor and contract management skills
Proactive, ownership-driven mindset
Strong analytical and problem-solving ability
Effective communication and stakeholder management
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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