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Job Description
Job Responsibilities
- Define requirements (PRDs, user stories, acceptance criteria) and align business users with delivery teams (DS/Eng/IT).
- Enable ERP-native AI and third-party integrations (e.g., invoice automation, forecasting, procurement, inventory, order mgmt.).
- Identify automation-ready processes, map/redesign workflows with process owners, and coordinate RPA implementation.
- Drive adoption: training, SOP updates, usage metrics, and continuous improvement based on feedback.
- Own the backlog and roadmap; manage priorities and communicate progress and outcomes.
- Operate within AI governance, data, and compliance standards; manage risks and escalate blockers early.
- Support vendor/tool evaluations for AI and automation platforms with IT and leadership.
- Create enablement materials and run working sessions to help teams adopt AI-assisted workflows.
